Terms & Conditions

Welcome to Komal Care. By accessing and using our website www.komalcare.in, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.

1. Acceptance of Terms

By accessing this website, browsing products, submitting enquiries, or placing orders through phone calls or WhatsApp, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

2. About Komal Care

Komal Care is a baby care brand operated by Lucky Medical & Surgicals, located at Near Kalupur Chungi, Sonipat, Haryana – 131001. The website provides information about baby care products and facilitates customer enquiries and order requests.

3. Product Information

We make every effort to ensure that product descriptions, images, specifications, and pricing displayed on our website are accurate. However, minor variations in packaging, color, product appearance, or content may occur from time to time.

Product images are for illustrative purposes only and may differ slightly from the actual product received.

4. Orders & Availability

• Orders are accepted through phone calls and WhatsApp communication.
• Order confirmation is subject to product availability.
• We reserve the right to refuse or cancel any order at our discretion.
• Prices and product availability may change without prior notice.

5. Pricing

All product prices displayed on the website are subject to change without notice. While we strive to maintain accurate pricing, errors may occasionally occur. In such cases, customers will be informed before order confirmation.

6. Payment

Currently, Komal Care does not process online payments through the website. Payment arrangements, if applicable, will be communicated directly during order confirmation via phone or WhatsApp.

7. Shipping & Delivery

Delivery timelines may vary depending on location, product availability, and logistics conditions. While we aim to dispatch products promptly, we cannot guarantee specific delivery dates.

8. Return & Replacement

Customers are advised to inspect products upon delivery. Requests regarding damaged, defective, or incorrect products should be reported within a reasonable period after receipt. Approval of returns or replacements will be subject to verification.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, product information, and website design elements, is the property of Komal Care or its licensors and is protected by applicable intellectual property laws.

Unauthorized reproduction, copying, distribution, or modification of website content is strictly prohibited.

10. User Responsibilities

By using this website, you agree:

• To provide accurate and truthful information.
• Not to misuse the website or attempt unauthorized access.
• Not to engage in activities that may disrupt website functionality.
• To comply with all applicable laws and regulations.

11. Limitation of Liability

Komal Care and Lucky Medical & Surgicals shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of this website, product information, or inability to access website services.

12. Third-Party Links

The website may contain links to external websites for informational purposes. We are not responsible for the content, privacy practices, or policies of third-party websites.

13. Modifications to Terms

We reserve the right to modify or update these Terms & Conditions at any time without prior notice. Continued use of the website after updates constitutes acceptance of the revised terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall be subject to the jurisdiction of courts located in Sonipat, Haryana.

15. Contact Information

For questions regarding these Terms & Conditions, please contact:

Komal Care
Lucky Medical & Surgicals
Near Kalupur Chungi, Sonipat, Haryana – 131001
Phone: +91 92151 78600
Email: contact@komalcare.in